Refund Policy for neocodehq.com (owned by NeoCode Dynamics Inc.)

At ackeeAI (www.neocodehq.com), we aim to deliver outstanding value through our AI-powered services. However, if you find our offerings unsatisfactory, our refund policy is outlined below:

Eligibility
This policy covers all paid transactions made on our site, encompassing subscriptions and one-time purchases.

Refund Process
Request for Refund: To initiate a refund, email our support team at Email: support @ neocodehq.com, including your order number, the reason for your refund request, and any pertinent details. Review and Approval: We'll review your request and aim to respond within 3-5 business days. We might ask for additional information to process your request. Refund Amount: Determined on a case-by-case basis.

Refund Types
Full Refund: Available if you're unsatisfied with less than 30 days of service usage. Partial Refund: Considered if service usage exceeds 30 days or for reasons beyond our control.

Refund Timing
Processing Time: Refunds are processed within 5-7 business days post-approval. Payment Method: Refunds are credited back to the original payment method (e.g., credit card, PayPal).

Exceptions
Free Trials: These are non-refundable as they offer a trial period to evaluate our services. Custom Services: Such as custom AI models or consulting may have unique refund terms discussed individually.

Changes to This Policy
We may amend this Refund Policy at any time. Updates will be posted here and effective immediately.

By engaging with ackeeAI's services, you confirm that you have read, comprehended, and consent to this Refund Policy.